Qué quedes esperar:
The P2P / Accounts Payable Manager leads and manages the Procure-to-Pay function across multiple countries and business units within GBS.
Acts as the main management layer between P2P Team Leaders and the Head of GBS, ensuring efficient operations and process standardization.
Supports the onboarding of new European entities, ensuring smooth integration and operational stability.
Key Responsibilities
- Owns and oversees the end-to-end P2P process across 11+ countries, ensuring timely, accurate, and compliant processing of invoices, payments, and vendor accounts.
- Defines, monitors, and ensures achievement of P2P SLAs and KPIs for all countries, providing regular reporting and addressing root causes for performance gaps.
- Drives process standardization and harmonization across existing and new European Business Units, ensuring consistency and scalability.
- Leads and develops P2P Team Leaders and indirectly manages a team of ~26 FTEs, fostering a high-performance and improvement-driven culture.
- Supports workforce planning and team scalability as new countries and business units are onboarded into the GBS model.
- Oversees backlog, work queues, and exception management processes, implementing corrective actions for timely and accurate service delivery.
- Ensures full adherence to internal controls, audit requirements, and accounting policies in coordination with the R2R team.
- Identifies and drives process optimization initiatives, including automation and tool usage, and owns P2P KPIs and related action plans.
- Acts as the main escalation point for Business, Local Finance, R2R, L2C, and external partners, ensuring clear and effective communication across all stakeholders.
- Coordinates and supports internal and external audits related to the P2P process, ensuring timely and accurate responses and documentation.
